Refund Policy
Dear Customers,
Please find the updated return policy for My Heart's in Wisconsin, effective June 26, 2026. This policy applies to both online and in-store sales:
1. Returns Only: We accept returns only; no product exchanges are permitted.
2. Exclusions: Clearance items, final sale items, and custom-made products are not eligible for return.
3. Product Condition: Items must be returned in new and unused condition.
4. Return Shipping: Customers are responsible for all return shipping costs.
5. Return Window: Returns must be initiated within 7 days of the receipt date.
6. Processing Time: Returns will be processed within 7 days of receipt.
7. Restocking Fees: There are no restocking fees.
8. How to Initiate a Return: To begin the return process, please email kellycushman77@gmail.com.
Thank you for your cooperation and continued support.
Best regards,
Jeff Cushman
